Our 12-week plan includes:

1. Initiate and plan (weeks 1-4):
   We start with a comprehensive assessment of your existing system. Together, we’ll define future objectives and create a tailored migration plan.
2. Execute (weeks 5-10):
   We implement the migration using stage playbacks, thorough governance, and rigorous testing, to ensure a seamless process.
3. Deliver (weeks 11-12):
   We conclude with user acceptance testing and provide early life support to guarantee stability from day one.
4. Ongoing support (optional):
   Access continuous improvement services to further optimise your system as your business evolves.

Smooth, reliable and efficient migration

Cherwell Service Management’s end-of-life is approaching on December 31, 2026. Businesses must act quickly to ensure a smooth transition without disruptions or unforeseen costs. Migrating to ServiceNow isn’t just about flipping a switch; it’s about doing it right.

At Datacom, we offer a proven 12-week implementation plan for migrating from Cherwell to ServiceNow, with a focus on cost efficiency, automation, and consolidation. Our unique parallel build process helps minimise downtime and ensures significant cost savings, all while aligning your migration with your long-term strategic goals.

Speak with our expert team to understand how we can help you successfully transition from Cherwell to ServiceNow in just 12 weeks.

Get ready to make your migration smooth, reliable, and efficient with Datacom.